Prints are made to order, so allow 2 working days for us to prepare yours, plus delivery time. Originals usually go out within 5 working days. You'll get an email when it's on its way.

Yes. You have 14 days from the day after it arrives to change your mind, for any reason, and you don't need to explain. Send it back within 14 days of telling us. Return postage is yours unless the piece arrived damaged or wasn't as described. Full detail on the Shipping, Returns & Cancellations page.

Get in touch through the order issue form with a photo and we'll sort it out - replacement or refund, whichever you'd prefer. It's our responsibility until it reaches you.

No, everything is supplied unframed unless a listing says otherwise. Standard sizes are easy to frame off the shelf.

Close, but not identical. Screens are backlit and every monitor is calibrated differently, so there's usually a small shift. Paper texture and the slight variations in hand-finished work are part of the medium rather than faults.